What does Loca Natura stand for?
Our name is Latin where "Loca" means "local" and "Natura" means "nature".
Are your products paraben, sulfate, synthetic fragrance, and phthalate-free?
Yes! All of our products meet the highest quality in avoiding un-natural additives. We pride ourselves in our wholesome, simple approach to beauty. Only the natural things here!
Do you test on animals?
No! We love our furry friends and would never test on animals. All our products are tested on humans only and are cruelty-free.
What is the shelf life of your products?
As our products do not contain any preservatives, most have a shelf life of 6 - 24 months. You can read the label of each specific product to find it's exact shelf life.
Where should I store your products?
Since our products are made with 100% natural oils and ingredients, keep all products at room temperature and away from direct sunlight. Ensure that all products are kept away from children as well!
Where are your products made by Loca Natura?
Of course!! All of Loca Natura products are handmade by us and made in Nicosia, Cyprus.
Can I return a product after my purchase?
Unfortunately, due to our health and safety regulations, do not accept any products that have already been purchased, opened, or used and we do not refund for any purchased products.
How long will it take to get my order?
Cyprus orders will be sent within 2-4 working days and Greece orders will be sent within 5-7 working days by our third-party shipping company.
Please kindly note, that delivery times may vary differently due to the global Covid-19 delivery crisis.
What carriers do you use?
For Cyprus and Greece, we ship via Primewell Courier and we deliver to your door.
Do you ship products outside Cyprus?
Yes we do! Please note that currently our online store is only available for Cyprus but for other countries you can visit www-gr.com.
Are my orders tracked?
Unfortunately, at the moment we do not provide you with a tracking number.
Do you ship internationally?
Unfortunately, at the moment we do not ship internationally. However, if you are interested in purchasing Loca Natura products outside of Cyprus and Greece, send us an email at firstname.lastname@example.org and we might be able to help you out :)
Still, have a question?
If your question wasn't answered, please drop us a line by contacting us at email@example.com or +357 96835828.